Terms of Service

WebChain Labs (“WebChain”, “we”, “us”) designs and engineers custom AI agents and autonomous systems, operating from Dubai and London. You can reach us at the contact address in the site footer.

You may browse this site and use its contact features for their intended purpose: learning about our work and getting in touch. You agree not to misuse the site — including attempting to breach its security, scraping it at disruptive volume, or submitting unlawful, deceptive or malicious content through our forms.

We may suspend or restrict access to the site at any time, without notice, for maintenance or any other reason.

Descriptions of our services on this site are informational and do not constitute a binding offer. Engagements are scoped in phases and confirmed in writing — typically a proposal or statement of work covering deliverables, timeline and fees. Work begins only once that document is agreed and any initial payment described in it has been received.

Fees are fixed per phase unless agreed otherwise in writing. Invoices are payable within the period stated on the invoice. We may pause work on overdue accounts after giving notice. Fees exclude taxes, which are added where applicable.

On full payment for a phase, the deliverables produced specifically for you in that phase are assigned to you. We retain ownership of our pre-existing materials — frameworks, internal tooling, libraries and general know-how — and grant you a perpetual, non-exclusive licence to use them as embedded in your deliverables.

The WebChain Labs name, brand and the content of this website remain our property and may not be reproduced without permission.

Each party keeps the other’s non-public information confidential and uses it only for the engagement. We are happy to work under your NDA. We may name you as a client and describe the engagement in general terms unless you ask us not to.

Systems we build commonly depend on third-party infrastructure and AI model providers. Those services are governed by their own terms and pricing, which you accept when the system uses them under your accounts. Probabilistic components are engineered with evaluation and guardrails, but no AI system is error-free; agreed acceptance criteria in the statement of work define what “working” means.

This website and its content are provided “as is” without warranties of any kind. Nothing on this site is professional advice for your specific situation, and case-study figures describe particular engagements rather than promised outcomes.

To the fullest extent permitted by law, we are not liable for indirect or consequential losses, loss of profits, revenue or data arising from use of this website. For client engagements, our total aggregate liability is capped at the fees paid for the phase giving rise to the claim, except where liability cannot be limited by law.

Either party may end an engagement at a phase boundary with written notice. Fees for work performed up to the effective date remain payable, and sections on intellectual property, confidentiality and liability survive termination.

We may revise these terms from time to time. The date above reflects the latest revision, and continued use of the site after a change constitutes acceptance. For active engagements, changes apply only from the next agreed phase.

Questions about these terms? Write to us at the contact address in the site footer and we’ll come back to you within one business day.